Privacy Document

Privacy Policy

Key Privacy Points

Data We Collect

  • Account information
  • Learning progress data
  • Usage statistics
  • Payment information

Your Rights

  • Access your data
  • Export progress data
  • Delete account
  • Control preferences

1. Introduction

At HSK Tracker ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chinese language learning platform, including our website and mobile applications (iOS and Android).

Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of our services immediately.

2. Information We Collect

2.1 Information You Provide

  • Account information (email, password)
  • Learning progress and preferences
  • HSK level and study goals
  • Payment details (processed securely by Stripe or RevenueCat)

2.2 Automatically Collected Information

  • Study patterns and progress tracking
  • Device and browser information
  • Usage statistics (features used, time spent)
  • Performance data
  • Device type, operating system, and unique device identifiers (mobile app)

2.3 Cookies and Tracking

We use cookies to:

  • Remember your login status
  • Track learning progress
  • Maintain your preferences
  • Analyze platform usage

3. How We Use Your Information

3.1 Core Services

  • Track your HSK learning progress
  • Generate personalized writing lists
  • Manage your vocabulary tracking
  • Process subscription payments

3.2 Service Improvement

  • Analyze learning patterns
  • Improve study materials
  • Enhance platform features
  • Fix technical issues

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share data with trusted service providers for:

  • Payment processing (Stripe for web, Apple App Store and Google Play Store for mobile)
  • Subscription management (RevenueCat for mobile app)
  • Website and app analytics (Google Analytics)
  • Cloud hosting and storage
  • Email communications

These providers are contractually bound to protect your data and can only use it for specified purposes.

4.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect against legal liability
  • Protect the personal safety of users or the public
  • Prevent fraud or abuse

5. Your Privacy Rights

5.1 Access and Control

You have the right to:

  • Access your learning progress data and personal information
  • Export your study history and achievements
  • Correct or update your profile information
  • Delete your account and associated data
  • Object to certain data processing activities

You can exercise these rights through your account settings or by contacting our support team.

5.2 Data Portability

You can download:

  • Your complete learning progress history
  • Vocabulary lists and study materials you've created
  • Your performance statistics and achievements
  • Personal account information

6. Data Security

6.1 Security Measures

We protect your data using industry-standard security measures:

  • Secure HTTPS encryption for all data transmission
  • Secure password hashing
  • Regular security updates and monitoring
  • Limited employee access to user data
  • Secure data backups
  • Local on-device storage for mobile app learning data

6.2 Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion:

  • Account data is deleted within 30 days
  • Backup data is removed within 90 days
  • Anonymous analytics data may be retained
  • Legal compliance data is kept as required by law
  • Mobile app local data can be deleted by resetting progress in app settings or uninstalling the app

7. Children's Privacy

HSK Tracker is suitable for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us immediately at support@hsktracker.com and we will take steps to delete such information.

9. Changes to Privacy Policy

We may update this privacy policy to reflect:

  • New platform features and functionality
  • Changes in our data practices
  • Updates to privacy laws and regulations
  • User feedback and concerns

We will notify you of significant changes through:

  • Email notifications
  • Platform announcements
  • Updates to the "Last updated" date

10. Contact Us

For any questions about this Privacy Policy, please contact us at: support@hsktracker.com