Legal Document

Terms of Service

Essential Terms Summary

Service Offerings

  • Progress Tracker Board
  • Complete HSK Vocabulary Lists
  • Customized Writing Lists
  • Printable HSK Resources

Key Responsibilities

  • Account security maintenance
  • Payment obligations
  • Acceptable use compliance
  • Data handling responsibility

1. Introduction and Acceptance

Welcome to HSK Tracker ("we," "our," or "us"). By accessing our website at www.hsktracker.com or using our services, you agree to and are bound by these terms. If you disagree with any part of these terms, you may not access our service.

These Terms of Service ("Terms") govern:

  • Your access to and use of HSK Tracker's website, products, and services
  • Your rights and responsibilities as a user
  • Our rights and responsibilities as a service provider
  • Important legal terms and conditions that limit our liability

2. Service Description

2.1 Core Services

HSK Tracker is your ultimate tool to boost your HSK exam scores. Our platform provides comprehensive features including the Tracker Board for progress monitoring, complete HSK vocabulary lists from levels 1 to 6, customized Writing Lists, and printable resources. We support both current and new HSK versions.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service with 30 days notice. For significant changes, we will provide notification via email and/or platform notifications.

3. Account Terms & User Responsibilities

3.1 Account Creation and Maintenance

To access our services, you must:

  • Complete the registration process
  • Provide accurate, complete, and updated information
  • Maintain the security of your account credentials

3.2 Prohibited Activities

Users are expressly prohibited from:

  • Unauthorized access or use of our systems
  • Sharing or distributing HSK Tracker's proprietary content without permission
  • Creating multiple accounts for abusive purposes
  • Using automated systems or bots to access the service
  • Attempting to reverse engineer the platform
  • Sharing account credentials with others

4. Billing and Payments

4.1 Pricing and Payment Terms

Our pricing structure and payment terms are as follows:

  • We offer 2 package options: Monthly or annual subscription
  • Billing occurs monthly or annually, depending on your chosen plan
  • Payments are processed in USD through secure payment providers
  • Applicable taxes will be calculated and added to your bill

4.2 Subscription Terms

Subscription details and management:

  • Minimum subscription period: 1 month
  • Automatic renewal unless cancelled 24 hours before renewal
  • Plan upgrades take effect immediately
  • Plan downgrades apply at next billing cycle
  • You can cancel your subscription at any time through your account settings

4.3 Refunds and Credits

Refunds are handled on a case-by-case basis. If you believe you are entitled to a refund, please contact our support team. We do not provide prorated refunds for partial use of a service period.

5. Data Protection and Privacy

5.1 Data Processing

We process your data according to:

  • Our Privacy Policy available on our website
  • Industry standard security practices
  • Applicable data protection laws and regulations
  • Your learning progress data is stored securely and used only to provide and improve our services

5.2 Security Measures

Our security measures include:

  • Encryption for data transmission
  • Regular security updates
  • Secure data storage practices
  • Regular backups of user data
  • Access controls and monitoring

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on HSK Tracker, including but not limited to the vocabulary lists, character writing guides, tracking systems, and educational materials, are protected by copyright and other intellectual property rights. These materials are the exclusive property of HSK Tracker and its licensors.

6.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to use HSK Tracker for personal, educational purposes. This license is strictly for your personal use and cannot be shared or transferred to others.

7. Termination

7.1 Termination Rights

Account termination can occur:

  • At your request through your account settings
  • For violation of these Terms of Service
  • For extended periods of account inactivity
  • If required by law or regulatory requirements

7.2 Effect of Termination

Upon termination:

  • Access to services will cease immediately
  • Your data will be retained for 30 days
  • You can request a copy of your data during this period
  • Any outstanding payments will be processed

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • HSK Tracker is provided "as is" without any warranties
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the service in the past 12 months
  • We do not guarantee specific HSK exam results or outcomes
  • We are not responsible for any technical issues beyond our reasonable control

9. Contact Information

For any questions or concerns about these Terms, please contact us at: support@hsktracker.com